This booklet will provide you with information about our company, what to expect from us and the services we provide. (4) - Flipbook - Page 4
The 5 Questions
1
ARE WE SAFE?
You are protected from abuse and avoidable harm.
2
ARE WE EFFECTIVE?
Your care, treatment and support achieves good
outcomes, helps you to maintain quality of life and is
based on the best available evidence.
3
ARE WE CARING?
Staff involve and treat you with compassion, kindness,
dignity and respect.
4
ARE WE RESPONSIVE TO PEOPLE9S
NEEDS?
Services are organised so they meet your individual
needs.
5
ARE WE WELL LED?
The leadership, management and governance of the
organisation make sure we provide high-quality care that
is based on your individual needs, that we encourage
learning and innovation, and that we promote an open
and fair culture.
What do you expect from our service?
What would your ideal outcome be and
how can Apollo help you to achieve this?
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